MapMonarchs
Help

Support

Most issues fall into one of these. If yours doesn’t, email us and we’ll help.

Signing in

No code arrived? Check spam, and confirm the address. Codes are six digits and expire shortly; request a new one after the resend cooldown. The email contains a code, not a link.

Can’t claim a cell

“GPS too weak” means your fix is less accurate than 30 metres — step into the open and wait for a stronger signal. “Sign in to claim” means you need to sign in first. You can only claim inside Uzbekistan.

Account

Manage your session under Command → Identity, including sign-out and account deletion.

Contact us

Email support@mapmonarchs.com. Include your sign-in email and a short description; do not send passwords or codes.